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GDPR Compliance

Last Updated: 13.01.2025

At UK Student Connect, we are committed to protecting your privacy and ensuring the security of your personal data. This page outlines how we comply with the General Data Protection Regulation (GDPR) and explains your rights regarding your data.

1. Data Controller

The data controller for the purposes of GDPR is:

2. What Personal Data We Collect

We collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and physical address.

  • Application Details: Academic records, personal statements, reference letters, and other documents required for university applications.

  • Technical Data: IP address, browser type, and usage data collected through cookies (see our Cookie Policy).

  • Communication Data: Any correspondence with us via email, phone, or live chat.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide our free application support services.

  • To communicate with you about your application and interview preparation.

  • To share your information with partner universities as part of the application process.

  • To improve our services and website functionality.

  • To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: By using our services, you consent to the collection and use of your data as described in this policy.

  • Contractual Necessity: Processing is necessary to provide the services you have requested.

  • Legitimate Interests: To improve our services and ensure the security of our website.

  • Legal Obligations: To comply with applicable laws and regulations.

5. Data Sharing and Third Parties

We may share your personal data with:

  • Partner Universities: Your information will be shared with the universities you apply to as part of the application process.

  • Service Providers: Third-party vendors who assist us in delivering our services (e.g., IT support, email providers).

  • Legal Authorities: If required by law or to protect our rights and interests.

We ensure that all third parties comply with GDPR and have appropriate data protection measures in place.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • For the duration of the application process.

  • To comply with legal or regulatory requirements.

  • To resolve disputes or enforce our agreements.

Once your data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request corrections to inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your data under certain conditions.

  • Right to Restrict Processing: You can request that we limit how we use your data.

  • Right to Data Portability: You can request a copy of your data in a machine-readable format.

  • Right to Object: You can object to the processing of your data for specific purposes.

  • Right to Withdraw Consent: You can withdraw your consent at any time.

To exercise any of these rights, please contact us at contact.studentconnect.uk@gmail.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include:

  • Encryption of sensitive data.

  • Regular security audits.

  • Restricted access to personal data.

9. International Data Transfers

If your data is transferred outside the UK or European Economic Area (EEA), we will ensure that adequate safeguards are in place to protect your data in accordance with GDPR.

10. Cookies

We use cookies to enhance your experience on our website. For more information, please see our Cookie Policy.

11. Changes to This Policy

We may update this GDPR Compliance Page from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We will also notify you of significant changes via email.

12. Contact Us

If you have any questions about our GDPR compliance or how we handle your personal data, please contact us at:

© 2025 UK Student Connect. 

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