Privacy Policy

Last Updated: 13.01.2025

At UK Student Connect, operated by BEST EDUCATION CONSULTING LTD ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR), UK Data Protection Act 2018, and Facebook Lead Ads policies.

1. Data Controller

The data controller for the purposes of GDPR and UK data protection laws is:

Company Name: BEST EDUCATION CONSULTING LTD
Company Number: 15343856
Email: contact.studentconnect.uk@gmail.com

2. Information We Collect

We collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and postal address.
Application Details: Academic history, personal statements, reference letters, and supporting documents for university applications.
Technical Data: IP address, browser type, and website usage data via cookies (see our Cookie Policy).
Communication Data: Messages, emails, and calls exchanged with us.
Marketing Preferences: Information about your preferences for receiving communications from us.

3. How We Use Your Data

We process your personal data for the following purposes:

To provide free university application support services.
To communicate regarding your application and interview preparation.
To share your details with partner universities as part of the application process.
To improve our services and website functionality.
To comply with legal obligations.
To send promotional and marketing materials (if you have opted in).

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you voluntarily provide data through lead ads, website forms, or other interactions.
Contractual Necessity: To fulfill our services related to university applications.
Legitimate Interests: To enhance our services, improve user experience, and secure our platform.
Legal Obligations: To comply with UK laws and regulatory requirements.

5. Data Sharing & Third Parties

We may share your personal data with:

Partner Universities: To process your application and admission.
Service Providers: Third-party vendors who assist in IT support, email communication, and customer management.
Legal Authorities: If required by law to comply with regulatory obligations.

All third parties are required to handle data in compliance with GDPR.

6. Data Retention

We retain your personal data only as long as necessary for:

The duration of your university application process.
Compliance with legal or regulatory obligations.
Resolving disputes or enforcing agreements.

When no longer needed, data is securely deleted or anonymized.

7. Your Rights Under GDPR

Under GDPR, you have the right to:

Access: Request a copy of your data.
Rectification: Correct any inaccurate or incomplete data.
Erasure: Request deletion of your data (subject to legal exceptions).
Restriction: Request limitations on how your data is processed.
Portability: Obtain a copy of your data in a digital format.
Objection: Object to specific data processing activities.
Withdraw Consent: Opt out of marketing communications at any time.

To exercise these rights, email us at contact.studentconnect.uk@gmail.com.

8. Data Security

We implement security measures to protect your personal data, including:

Data encryption and secure storage.
Regular security audits.
Access control to prevent unauthorized data access.

9. International Data Transfers

If personal data is transferred outside the UK or European Economic Area (EEA), we ensure adequate safeguards in accordance with GDPR.

10. Cookies & Tracking Technologies

We use cookies to enhance your website experience. For details on cookie usage, see our Cookie Policy.

11. Marketing & Facebook Lead Ads

By submitting your data through Facebook Lead Ads, you consent to:

Being contacted via email, phone, or SMS regarding university applications.
Receiving promotional materials if you opt-in.
Your data being stored and processed for lead generation purposes.

You can opt out of marketing communications at any time by contacting us.

12. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted with an updated Last Updated date. We will notify you of significant updates via email.

13. Contact Us

For questions regarding this Privacy Policy, contact us at:

Email: contact.studentconnect.uk@gmail.com
Company Name: BEST EDUCATION CONSULTING LTD
Company Number: 15343856

By using our services, you acknowledge that you have read and understood this Privacy Policy.